Calgary Rockies FC (CRFC) has a strict refund policy. Calgary Rockies FC is not responsible for actions outside of our control, including such events like war, weather cancellations, pandemics and the Governments reaction to a pandemic or other “Acts of God”, including pandemic outbreaks and/or similar events.  Sessions cancelled due to inclement weather or smoke will not be expected to be made up at a later time.  Should a season be cancelled due to any of these events, refunds might be offered on a case-by-case basis.  Should the program already have incurred expenses, these shall be deducted from the refund on a per player ratio.

CRFC reserves the right to delay a soccer season for any of the actions mentioned above.  Should a season be delayed but not cancelled, CRFC will charge an admin fee to each player registration refund, to be determined by the costs already incurred to the program.  Any delayed program already in progress will not be eligible for a refund.

Once you register with our club, registrants may withdraw in writing their player registration up until one week prior to the CMSA Team Entry deadline for each season posted on the CMSA Website.

If, at the time of written request, the player has not attended a try out, they will be charged an administration fee of $100 with the rest of the registration fee to be refunded.  If the player has attended a try out or the date is after one week prior to the CMSA Team Entry deadline, there will be no refund. For Indoor 2024, this date is assumed to be 12:00 am on September 9, 2024. For Outdoor 2025, this date is TBD.

Any changing of programming down from the Club Stream to Club Lite will incur a $25 admin fee.

For season ending injury as noted by a doctor, Calgary Rockies FC will evaluate each application individually and may offer refunds or credits for future purchases, solely at CRFC’s discretion.

The policy above applies to the CMSA and the Community Stream programming.

OTHER PROGRAMMING (including camps, academies, and other training sessions)

• Any date prior to 30 days prior to the advertised program start: Full refund minus $50 admin fee.
• Any date between the 30th and the 16th day prior to the advertised program start: Full refund minus a $100 admin fee.
• Any date after the 15th day prior to the advertised program start: No refund or credit offered.
• Program in progress, on time, delayed or rescheduled: No refund or credit offered.

Please note: any potential refund can take up to 4 weeks to be processed and posted.