Calgary Rockies FC (CRFC) has a strict refund policy.
Calgary Rockies FC is not responsible for actions outside of our control, including such events like war, weather cancellations, pandemics and the Governments reaction to a pandemic or other “Acts of God”, including pandemic outbreaks and/or similar events. Should a season be cancelled due to any of these events, refunds might be offered on a case-by-case basis. Should the program already have incurred expenses, these shall be deducted from the refund on a per player ratio.
CRFC reserves the right to delay a soccer season for any of the actions mentioned above. Should a season be delayed but not cancelled, CRFC will charge an admin fee to each player registration refund, to be determined by the costs already incurred to the program. Any delayed program already in progress will not be eligible for a refund.
Once you register with our club, registrants may withdraw in writing their player registration up until one week prior to the CMSA Team Entry deadline for each season posted on the CMSA Website.
If, at the time of written request, the player has not attended a Try Out, they will be charged an administration fee of $100 with the rest of the registration fee to be refunded. If the player has attended a Try Out or the date is after one week prior to the CMSA Team Entry deadline, there will be no refund. For Outdoor 2022, this date is assumed to be March 21, 2022.
For season ending injury as noted by a doctor, Calgary Rockies FC will evaluate each application individually and may offer refunds or credits for future purchases, solely at CRFC’s discretion.
The policy above applies to the CMSA and the Community Stream programming.
For any of our other programs (academies, training sessions, etc), registrants may withdraw their player application for a full refund minus a $25 administration up to 60 days prior to the advertised program start date. A $50 administration fee will be applied should the application to withdraw be received between 15 and 60 days prior to the advertised program start date. No refund will be eligible 15 days prior to the advertised program start date or once the program has started.
Please note: any potential refund can take up to 4 weeks to be processed and posted.